CANCELLATION & REFUNDS POLICY

EPN has carefully crafted a cancellation policy to provide the most flexibility possible to clients, while recognizing standard industry penalties and fees. If at anytime your group or an individual must withdraw from a tour, please contact us as soon as possible. We want to work with you to provide the best possible service. We recognize that emergencies do happen.  Please understand however, these fees and penalties are assessed to EPN by outside services, and are beyond our control.

Group Cancellation Policy:
Cancellation must be received in writing from the group leader.
Domestic Travel

• More than 90 days prior to departure:
  full refund less charges assessed by outside service/vendor
• 89 to 46 days prior to departure:
  $25.00 cancellation fee per person plus any charges assessed by outside service/vendor
• Less than 45 days prior to departure:
  100% cancellation penalty

International Travel

Your EPN Tour Coordinator will customize a payment and cancellation policy specific to your tour.  Payment and Cancellation policies vary per airline and destination. 

Individual Cancellation Policy:
Cancellation must be received in writing from the group leader.

• More than 60 days prior to departure:
  full refund less charges assessed by outside service/vendor
• 60 to 31 days prior to departure:
  $25.00 cancellation fee per person plus any charges assessed by outside service/vendor
• Less than 30 days prior to departure:
  100% cancellation penalty